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Privacy Policy

Effective Date: [13 March 2025]


This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our eSIM Card (the "App") and related services (collectively, the "Services").

By using the App, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the App.

1. Information We Collect

We collect the following types of information:

A. Personal Information

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Payment Information: Credit/debit card details, billing address, and transaction history when you purchase eSIMs or top-up services.
  • Identity Verification: Government-issued ID, passport, or other identification documents (if required for eKYC processes).
  • Contact Information: Email address, phone number, and mailing address for communication and support.

B. Usage and Technical Information

  • Device Information: Device type, operating system, IP address, unique device identifiers, and mobile network information.
  • App Usage Data: Information about how you interact with the App, such as session duration, features used, and error logs.
  • Location Data: Approximate location (based on IP address or GPS) to provide localized services and comply with regional regulations.

C. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to collect information about your browsing behavior, preferences, and interactions with the App.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve the App and Services.
  • To process transactions and deliver eSIMs or top-up services.
  • To verify your identity and prevent fraud.
  • To communicate with you about updates, promotions, and support requests.
  • To analyze usage trends and optimize the App’s performance.
  • To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating the App, processing payments, or providing customer support.
  • Business Partners: Mobile network operators and eSIM providers to activate and manage your eSIMs.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.
  • Affiliates and Acquisitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Data Portability: Request a portable copy of your data in a machine-readable format.

To exercise these rights, contact us at: Link

6. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, where data protection laws may differ. We take steps to ensure your information is protected in accordance with this Privacy Policy.

7. Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.

8. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such a collection, we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or via email. Your continued use of the App after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:


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